Last updated February 15, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy. 

RETURNS 

All returns must be postmarked within three (3) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. 

RETURN PROCESS 

To return an item, please email customer service at tasukete@hentaku.com

REFUNDS 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed. 

EXCEPTIONS  

For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.  

Please Note   

 ●     Sale items are FINAL SALE and cannot be returned.     

QUESTIONS

If you have any questions concerning our return policy, please contact us at: tasukete@hentaku.com